Systems Administrator

POSITION OVERVIEW

We are looking for an experienced Systems Administrator to take ownership of our IT infrastructure — from on-prem and cloud systems to user support and automation initiatives. In this role, you’ll be the go-to expert for system stability, security, and optimization, while mentoring junior IT team members and helping shape the future of our technology environment. You’ll also work hands-on with technologies like Windows Server, Microsoft Entra, Microsoft 365 Suite, VMware, Fortinet, and Unifi, ensuring our systems are reliable, efficient, and aligned with business goals.

RESPONSIBILITIES

• Develop and support Power Platform apps and workflows to enable more efficient business processes.
• Provide technical support for escalated helpdesk issues, troubleshooting complex hardware, software, and network problems.
• Administer and maintain cloud technologies, Windows Server infrastructure, virtual machines, switches, and wireless systems.
• Monitor, patch, and optimize systems to ensure peak performance, reliability, and compliance with security best practices.
• Manage and improve backup and disaster recovery environments to ensure business continuity.
• Lead incident management, including root cause analysis and implementation of preventive solutions.
• Oversee software licensing and renewals in collaboration with the Director of IT.
• Document and share knowledge, including network configurations, system procedures, and troubleshooting guides.
• Support IT projects such as migrations, upgrades, and new deployments, working with both internal stakeholders and vendors.
• Champion innovation, recommending new tools and automation processes that improve stability, efficiency, and collaboration.

PREFERRED QUALIFICATIONS

• 5+ years of experience in systems administration or technical support in a Windows environment.
• Proven expertise with Windows Server, Active Directory, Entra, M365 Suite, VMware, Fortinet, and Unifi.
• Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, Wi-Fi, and VPN).
• Experience with automation and scripting (PowerShell, Power Apps, or similar).
• Excellent problem-solving and analytical skills, with the ability to manage multiple priorities.
• Strong communication and customer service skills — able to explain complex concepts in clear, simple terms.
• Collaborative mindset and desire to mentor and support other IT team members.
• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
• Preferred certifications: CompTIA Network+, Microsoft Certified Solutions Expert (MCSE), VMware Certified Professional (VCP), or equivalent.

WHY YOU’LL LOVE WORKING AT CROY

• Opportunity to own impactful projects that shape the organization’s technology direction.
• Collaborative, team-focused culture where your input is valued.
• Ongoing professional development and certification support.
• Competitive compensation and comprehensive benefits package.

ABOUT THE ROLE

• Position Location – Marietta, Ga. (on-site)
• Employment Status – Full-time
• Reports to – Director of IT Services
• Company-Provided Benefits – Health, dental, and vision insurance; short-term and long- term disability; long-term care; and life insurance
• Additional Benefits – Flexible spending accounts (medical and dependent); 401(k) savings plan with company match; wellness program; tuition reimbursement; ten paid holidays; and one month paid time off (accrued)